Monday, January 30, 2017

CEO of Everything

Becoming suddenly single through divorce or the death of a spouse can be extremely difficult. Gail Vaz-Oxlade and Victoria Ryce teamed up to write the book CEO of Everything to “offer sensible advice and emotional support so you don’t have to figure out every twist, turn, and bump in the road on your own.” Vax-Oxlade’s experience with divorce and Ryce’s widowhood give them lots of personal experience to draw from.

The authors show keen insight into human nature in several ways. One example concerns the fact that in many ways we are the sum of our habits. “You can stop flossing your teeth for a while, but three weeks is a new pattern setting up to take hold; you need to end it before it becomes entrenched. Ditto eating too much or too little, isolating yourself, or drinking yourself to sleep at night.”

This book deals mostly with non-financial matters in the difficult road from couple-hood to living on your own. However, I’ll discuss primarily the financial parts of the book here. But don’t let this bias give you the wrong impression. The authors deal thoroughly with all aspects of divorce and widowhood.

There is no shortage of Vaz-Oxlade’s usual very direct style. “People who consider not having a will as some kind of reverse talisman that will protect them from dying are dopes.”

In the case of divorce, joint debt can create future problems. “If you’re on the hook for your mate’s debt ... it’s time to get your name off the documentation. Cancel joint credit cards to prevent large purchases by your spouse.”

One piece of advice I don’t understand, perhaps because I’ve never had overdraft protection is “Don’t confuse the kind of overdraft protection you ‘buy’ for which you sign an agreement, with what some banks call ‘bounce protection’ or ‘courtesy overdraft protection,’ which they offer to save you from the hassle of a returned cheque. The latter can be very expensive.” I didn’t know there were fundamentally different types of overdraft protection. What I take from this is that people should understand the terms of their overdraft protection.

“Nearly two-thirds of support orders in Canada are in arrears.” This is such a high percentage that something must be very wrong. It can’t be that almost everyone is a deadbeat.

Most people are ill-equipped to handle lump sum payments such as life insurance payouts. “It’s easy to think a lump sum of money will last forever, but if you spend $40,000 of your stash a year, $200,000 will last only five years.”

When it comes to investing, people usually ask “‘But where do I start?’ Start with indexed investing. Go online to an unbiased source and familiarize yourself with the investing world.” I’d say that if you can get started with index investing, you’d do well to stay with it indefinitely.

I’ve never seen advice to work with multiple advisors before. “If you work with a couple of people you will, in effect, diversify your advisory base and have a built-in check and balance for any advice you receive.” Advisors won’t like this much because they want to control all your assets, but maybe this is reasonable advice for someone with enough assets that an advisor would be willing to take on half.

The authors capture my feeling about keeping too much stuff. “There are things I want to be able to see that are special ... I don’t want then hidden by a bunch of crap.” Keeping thing I don’t need or want just makes it harder to find the things I do need and want.

“People seem to be under the impression that owning your home outright means you’ve got shelter costs on lockdown. I like to point out that I live in a paid-for home, and the carrying costs on my house—property taxes, insurance, maintenance, and utilities—ran to just under $1,400 a month.” Good point. Another cost to add when comparing to renting is the opportunity cost on the house equity. I use 4% as an expected excess real return of stocks vs. real estate. Others with more fixed income and whose investing approach is more expensive might do better assuming 1% or 2%. Another thing to consider is that it’s possible to be much better diversified in stocks than in owning your home.

“If you don’t plan for home maintenance, then everything that must be fixed becomes an emergency.” It’s easy to forget about expensive repairs when you don’t need any for a few months, but they are inevitable.

I’m fortunate that I have no first-hand experience with divorce or the death of a spouse. So, this limits my ability to judge the value of this book. But, like Vaz-Oxlade’s previous books, she shows that she genuinely wants to help her readers rather than just sell books. The same appears to be true of the other co-author, Ryce. I think I would get a copy of this book for someone close to me in need.

Wednesday, January 25, 2017

My Investment Return for 2016

My December account statements finally came in and like I’ve done each year for some time, I’ve calculated my return for the year. Because of the new CRM2 rules, my account statements give my annual return, but it’s done separately for each account. I think of my portfolio as a whole that just happens to be spread across multiple accounts.

It was an above-average year. My internal rate of return (IRR) that takes into account cash flows was 13.65%. As a benchmark, I use Vanguard ETFs in the same asset allocation as my portfolio and compute the IRR with the same cash flows. Because I actually own Vanguard ETFs, my return doesn’t differ much from this benchmark. The only exception from indexing in my family portfolio was a small block of Berkshire Hathaway stock that my wife held for years, but sold in October. I use ETF VTV as a benchmark for Berkshire. My portfolio’s benchmark return was 13.62%. This is a hair below my actual return, so Berkshire outperformed VTV somewhat.

If my portfolio had started the year at exactly my target asset allocation and I never touched or added or took out any money, my return would have been 13.39%. This is below my benchmark return, which means that I got lucky with the timing of my cash flows; I tended to add money when my stocks were a little down. There was no skill at all in this because I add new money with fixed rules – no discretion on my part.

If I use the benchmark index returns that Vanguard provides for each of its ETFs, the tracking error of my portfolio works out to 0.03%. For some reason, this is lower than my portfolio’s blended MER of 0.08%. I assume this is some combination of luck and possibly revenue from Vanguard lending shares to short sellers.

One of my ETFs, VXUS, has foreign withholding taxes. Non-U.S. countries retain a withholding tax on stock dividends before the rest of the dividends go to Vanguard in the U.S. Currently, this tax is a 0.20% annual drag on VXUS returns. Because VXUS makes up 25% of my portfolio, foreign withholding taxes are a 0.05% additional drag on my portfolio’s returns. By holding my ETFs in RRSPs, TFSAs, and non-registered accounts strategically, I have no other drag due to foreign withholding taxes.

Other drags on my portfolio’s returns are trading commissions and spreads. In 2016, this added up to about 0.03%. The new CRM2 rules made it easy for me to find the total commissions I paid. Spread costs took more work. This cost is half the average bid-ask spread times the total number of shares traded. For infrequent traders of very liquid ETFs, this doesn’t amount to much.

So, what’s the point of all these comparisons if the differences are so small? The point is to make sure they’re small. If my portfolio has a leak, I want to know about it.

Here’s my cumulative real return history (subtracting out inflation) on a log chart:

You’ll notice that I had a spectacularly good 1999. That was the result of a wild bet on a single stock that grew to be a very large percentage of my net worth. I was very lucky. You may also notice that my returns didn’t look very good from 2000 to about 2010. This is roughly the period where I picked stocks. All I succeeded in doing was to give back some of my 1999 gains. Since 2010, my portfolio has been mostly indexed, which is why there is little difference between my returns and the benchmark.

Over the entire period, my average compound return has been 8.65% above inflation. It feels good to know that every dollar I’ve had invested the entire time has grown over six-fold in purchasing power. Going forward, I hope to average about 4% (less costs) above inflation.

I outperformed my benchmark by a compound average of 3.09% per year. But if we exclude 1999, I actually lost to the benchmark by 0.95% per year. I was lucky, and after that I wasn’t much of a stock picker. Particularly painful was a decision to sell a sizeable block of Apple stock at a split-adjusted price of $1.39. It now trades at about $120. I’m very content with my choice to index my portfolio.

It’s not necessary to go into the detail that I do when analyzing your annual returns. However, completely ignoring them is a mistake. Few investors know their annual returns. CRM2 will help some, but I’m willing to bet that if you ask someone about their returns, they’re likely to talk about their account that performed best.

Comparing your return to a benchmark may not tell you much in any given year, but there’s one pattern to watch for: if you trail an appropriate benchmark fairly consistently by about 2% per year, you may be invested in closet index funds. These are funds that pretend to be active and trying to outperform, but are actually just invested in a mix of stocks or bonds that closely match an index.

If you’re trying to get above-average returns, you should know whether it’s working or not. Otherwise, you’re just fooling yourself.

Monday, January 23, 2017

Is it Really Necessary to Check Your Credit Score?

Having a good credit score matters. It affects whether or not you can get a mortgage or other loans, the interest rate you pay, whether a landlord accepts you as a tenant, and a whole host of other reasons. However, just checking your credit score doesn’t improve it. It’s also questionable whether the credit score you see matches the score that banks and other institutions see when they check on you.

To improve your credit score, you need to maintain reasonable debt levels and pay your bills responsibly. Instead of monitoring your credit score, you can just get a free copy of your credit report from Equifax and TransUnion once per year to make sure it’s accurate. You can do this by calling them and going through their automated phone system to order a mailed copy of your report. If something is wrong, you can try to get it fixed.

These free credit reports don’t give you your score, but they do list your creditors and a measure of how responsible you’ve been with payments for each one. If your credit reports are accurate, your debt levels are reasonable, and you’ve made your debt payments on time, your credit score will take care of itself. But if your credit reports are accurate but unflattering, the only good remedy is to handle your money more responsibly. Businesses that claim to be able to improve your score can’t make the truth go away.

I frankly can’t tell whether the many of bloggers who advocate checking your credit score regularly actually believe what they write or are getting paid to write this stuff. But I think it’s better to worry less about your score and more about handling your debts well and making sure your credit reports are accurate.

Friday, January 20, 2017

Short Takes: Problems with Risk Ratings, Rising CMHC Premiums, and more

Here are my posts for the past two weeks:


What Do You Have to Show for Your Work

Comparing Your Investment Returns to a Benchmark

Here are some short takes and some weekend reading:

Dan Hallett has some thoughtful criticism of risk ratings of mutual funds and ETFs. Personally, I don’t think of risk as “low,” “medium,” or “high.” I think in terms of possible losses. Each asset class has some amount of loss I should reasonably consider to be possible. I usually think of the entire worldwide stock market as possibly dropping 50% for some period of time before eventually recovering. The possible percentage drop is much lower for fixed-income products. For any individual stock, the possible drop is 100% (with no recovery). Using these percentages, I look at my portfolio, imagine these drops happening and ask myself “will I be OK?”

Canadian Mortgage Trends reports that CMHC is raising premiums for high-ratio mortgages, making mortgage insurance more expensive for Canadians. They complain that these increases are “not well supported by any publicly available mortgage risk data (default rates, overall credit quality, equity levels, etc.).” This is a common logical error. The real risk is that future default rates will be much different from what they have been in the recent past. CMHC premiums need to reflect the risk looking forward, not default costs looking backward. I’m happy to listen to arguments about whether the new rates make sense, but those arguments have to be based on actual risk, not assumptions that the near future will look like the recent past.

Preet Banerjee uses his latest Drawing Conclusions video to explain that the costs you see on your upcoming account statements due to new reporting rules will actually be far lower than what you’re actually paying, if you invest in mutual funds.

The Reformed Broker explains to people trying to profit from trading on the reaction to Trump’s tweets why they need to give their heads a shake.

Canadian Couch Potato updated his model portfolios for 2017. He also goes over the 2016 investment returns in various asset classes as well as the performance of the model portfolios. Just in case that’s not enough, he has an interesting podcast featuring a hedge fund manager who advises people “to give up the dream of market-beating returns.”

Jessica Moorhouse interviews Dan Bortolotti in one of her Mo’ Money podcasts. One of the many interesting things Dan had to say was that part of the problem with advisors talking negatively about indexing is that their training includes little about indexing, so they often just don’t understand it.

Robb Engen at Boomer and Echo reviews a very interesting-sounding book How to Think about Money, by Jonathan Clements. You can also enter a draw to win a copy.

Big Cajun Man reports that the bulk of the job growth in Canada in 2016 was in part-time jobs.

My Own Advisor is giving away a copy of the book Victory Lap Retirement.

Monday, January 16, 2017

Comparing Your Investment Returns to a Benchmark

Robb Engen at Boomer and Echo recently revealed his 2016 investment returns and how they compare to benchmarks. More bloggers should set a good example this way. The end of his post piqued my interest when he wrote that the new CRM2 rules will give you your “money-weighted rate of return; however you can track your portfolio returns more accurately with the help of a rate of return calculator.”

The prospect of a better method had me following the link to Justin Bender’s post called “Rate of Return Calculator – Modified Dietz Method.” He offers spreadsheets to help you calculate your returns and says that “By using an approximate time-weighted rate of return (such as the Modified Dietz method), investors will be better able to gauge their performance relative to index benchmarks.”

Measuring investment skill

Justin’s calculators don’t actually “track your portfolio returns more accurately.” Your money-weighted return is a good measure of the return you got. But comparing it to a benchmark mixes the results of your active decisions with cash-flow luck. Justin is trying to reduce this luck factor to isolate whether your active portfolio decisions made or lost money when compared to a benchmark. If you happen to get a bonus at work that you invest when the markets are low, then the boost to your return is just luck. You can get unlucky as well with when you have new money to add at a market high or need to make a withdrawal at a market low.

At first I thought Justin was claiming that the Modified Dietz method of calculating returns is time-weighted (but I’m guessing that’s not what he meant). It is clearly money-weighted. Modified Dietz is just a way to approximate the Internal Rate of Return (IRR) method, which is also money-weighted. Modified Dietz’s only virtue is that it’s easier to calculate than an IRR.

Justin’s calculator tries to remove the cash-flow luck factor by calculating a time-weighted return rather than a money-weighted return. One catch in calculating a time-weighted return is that you need to know your portfolio value each time you add or remove money from your portfolio. But, account statements usually only have month-end portfolio values. This is where the Modified Dietz method comes into play.

What Justin is actually doing with his calculators is using month end portfolio values together with Modified Dietz to approximate the time-weighted return for each month of the year. He could just as easily have used the IRR method for each month. Then he compounds the monthly returns to get an estimate of the time-weighted return for the whole year.

All this doesn’t mean that the return Justin’s calculator gives is somehow more accurate than the money-weighted return that will appear in your account statements under the new CRM2 rules. When you compare your return to a benchmark, Justin’s method of calculating your return does a better job of isolating the value of your active portfolio decisions. If you just compare your money-weighted return to the benchmark return, you might be mixing in a significant cash flow luck factor. Although, as I’ll show, Justin’s calculator doesn’t eliminate this luck factor completely.

If you’re going to use Justin’s calculator, you have to make sure to apply cash flows correctly. If you have new money available to invest, but try to time your entry, that’s an active decision. So, you should treat the new money as entering the portfolio immediately, but sitting in cash. So, the date of cash entry in Justin’s calculators should be the date the money was available to invest, not the date it was used to buy equities.

Another way to measure skill

Justin’s method of measuring the value of your active portfolio decisions is just one method. He does it by adjusting your return to remove most of the cash-flow luck. Another method is to compute a benchmark return that takes into account your cash flows. With this method, you compute a return as though your portfolio was on auto-pilot being invested in a benchmark. Each cash flow leads to a trade in the benchmark index. This gives an adjusted benchmark index that you can compare directly to your money-weighted portfolio return.

One virtue of this method is that it’s usually easy to find benchmark values for any day of the year and not just month-ends. So, you can more accurately remove cash-flow luck when you compare this adjusted benchmark return to your actual money-weighted return.


To explain all this in more detail, I’ll make use of a simple example:

XYZ index fund had a decent year, but it wasn’t steady. By June 30 it had lost 20%, but later rallied. It finished both August and September down 10%, but briefly hit break-even on September 15. An end-of-year rally left the fund up 10% for the year.

Tim had $15,000 in XYZ fund to start the year. He had another $8000 available to invest on June 30 but with XYZ falling, he got nervous and waited until September 15 to invest the $8000 in XYZ.


We’ll treat XYZ index fund’s 2016 results as Tim’s benchmark.

On September 15, Tim had $15,000 in XYZ fund and added another $8000. Then the fund went up 10%, leaving Tim with $25,300. Tim’s IRR for the year is 13.31%, and his Modified Dietz return is 13.27%, not much different. They’re both much higher than XYZ fund’s 10% return, so Tim looks like a genius, but this comparison mixes in cash-flow timing luck.

If Tim had just invested the $8000 right away instead of waiting for “things to calm down,” he could have ended up with $27,500. That’s $2200 more than he actually got. His IRR could have been 23.9%, and by the Modified Dietz method, it would have been 23.7%. Either way, that’s a much higher return than Tim actually achieved. This is an example of adjusting the benchmark return for Tim’s cash flows to isolate his skill, such as it was.

Any reasonable analysis would conclude that Tim’s market timing effort was a failure. Even though his return is higher than XYZ fund’s 10% return, that’s just because of the lucky timing of his added $8000. In fact, he squandered most of his luck by waiting 3 months to invest it. The comparisons that make Tim look smart just show that his good luck was greater than the poor skill he showed.

Time-weighted returns

The idea of time-weighted returns is to eliminate the effect of cash flows in and out of a portfolio. The idea is that if portfolio managers can’t control when you put money in or take it out, they shouldn’t get credited or penalized by the effect of cash flows.

We measure time-weighted returns by breaking up the year based on when the cash flows occur, calculating the return for each interval, and compounding the returns. In Tim’s case, if we ignore his market timing mistake for the moment, his return up to September 15 was 0%, and for the rest of the year was 10%. This compounds to 10%, the same as XYZ fund’s return for the year.

It’s no coincidence that the time-weighted return matches the fund’s return. After all, the goal was to eliminate the effect of cash flows. If Tim had invested the $8000 right away, his return after 6 months would have been -20%. The return from then to September 15 would have been 25%, and 10% for the rest of the year. Once again, these returns compound to 10%.

Let’s return to the case where we recorded the cash flow on September 15 and ignored the poor market timing. The actual time-weighted return is 10%. However, Justin’s calculator computes it as 5.0%. This is because the calculator did not have the portfolio value on September 15 and had to try to estimate September’s time-weighted return.

The calculator essentially treats the cash flow as happening with the market down 10%, when it was actually at break-even. And when the final portfolio value doesn’t reflect this apparent good luck of buying low, the calculator gives a low return.

This is what I mean when I say that the calculator doesn’t completely eliminate cash-flow timing luck. Ordinarily, the error is smaller than it is in this example of wildly fluctuating returns, but the error will still be there in most cases.

To get Tim’s true time-weighted return, we should really be taking into account the $8000 Tim let sit for 3 months gathering no interest. Looked at this way, Tim’s return for the first 6 months was -20%, at which point the new $8000 made his total $20,000. This grew to $23,000 by September 15 for a 15% gain. Finally, he made 10% in the rest of the year. These returns compound to 1.2%, much less than the benchmark return of 10%. So, the time-weighted return method agrees that Tim’s market timing hurt his returns, but it has to be calculated with the cash flows at the correct times.

In this case, Justin’s calculator correctly calculates the time-weighted return as 1.2%. That is because the only cash flow during the year happened at the end of a month. So, there was no error due to not having the correct portfolio value on the date of a cash flow.

Confusing definitions of “time-weighted”

There is some possible confusion when it comes to the definition of a time-weighted return. To understand this, we have to go back to the Simple Dietz method of calculating investment returns. This method just treats all cash flows during the year as though they happened at mid-year. The idea is that if you are making regular contributions, the average contribution happened roughly at mid-year.

To make this calculation more accurate, the Modified Dietz was born. This method weights each cash flow by how much of the year is left when the cash flow happens. So, Tim’s contribution on September 15 with 3.5 months left in 2016 gets a weight of 3.5/12. With Simple Dietz, all cash flows get weight 1/2.

This time-weighting used in Modified Dietz is not the same as “time-weighted returns.” The fact that they use the same words is a potential source of confusion. Both Simple Dietz and Modified Dietz are money-weighted methods of calculating returns.

More about each method of calculating returns

Regardless of which method you use to calculate your investment return, the idea is to take your starting portfolio value, your cash flows, and your final portfolio value and figure out what steady investment return would have produced the same outcome. The differences among calculation methods come down to what we mean by “steady.”

Internal Rate of Return

In the case of the internal rate of return (IRR), we define “steady” as a return at a fixed compounding rate throughout the year. Getting back to Tim’s example above, if he had invested in a fund that produced a steady compounding return of 13.31% per year, he would have ended up with the same amount of money as investing in XYZ fund with his cash flows.

One of the criticisms of the IRR is that it sometimes doesn’t give a single answer. But this only happens in wild situations where any measure of portfolio return is meaningless. An example is a portfolio that starts with $10,000, grows so wildly that it’s possible to withdraw $36,000 after 4 months, and after adding $43,100 at the 8-month mark, drops crazily to $17,160 at year-end. Three different IRR returns fit this data: 33.1%, 72.8%, and 119.7%. In almost all portfolio situations that happen in real life, IRR gives just one answer.

The following figure shows the steady IRR compounding return model. It might look like a straight line, but it’s actually increasing exponentially. If we extended it for a few years, this would be easier to see.

Modified Dietz

For the Modified Dietz method of calculating returns, we define “steady” as a kind of reverse simple interest. Instead of the return to date being proportional to time elapsed, the return to the end of the year is proportional to the time remaining. This creates a hyperbolic curve. If Tim had invested in a fund whose returns were of this form that ended the year at 13.27%, he would have ended up with the same amount of money as investing in XYZ fund with his cash flows.

The following figure overlays this reverse simple-interest pattern on top of the earlier compounding pattern for the IRR calculation. The difference between them is tiny, and it’s not hard to see why IRR and Modified Dietz gave very close to the same calculated return.

If Tim had invested the $8000 as soon as it was available, his IRR would have been 23.9%, and the Modified Dietz return would have been 23.7%. The following chart shows the compound interest and reverse simple-interest patterns. Now we see a slightly larger difference between the curves. This is because the difference between simple interest and compound interest is greater as interest rates rise. But it’s still not a big difference, and it’s not hard to see why they give close to the same results.

Simple Dietz

The Simple Dietz method has a more basic definition of “steady.” It has close to half the year’s return appear in the first instant of the year, and the other half at the last instant of the year. This method says Tim earned 12.1%. The following chart shows this return pattern.

Beardstown Ladies

An investment club called the Beardstown Ladies had their own method of calculating returns. They just ignored new contributions, effectively treating them like part of the investment return. By this flawed method, Tim earned a 69% return!

Their implied definition of “steady” has the investment return leap to infinity in the first instant of the year, and then drop back down to earth in the last instant of the year (see the chart below). This way, any cash flows have no impact because the portfolio value is infinite. If the $8000 cash flow has no impact, then the only way Tim could grow his $15,000 to $25,300 is with a 69% return.


There is nothing wrong with using the internal rate of return method to calculate your personal returns. This is what the new CRM2 rules will give you. The Modified Dietz method and time-weighted methods of calculating returns are not more accurate if you just want to know how your portfolio did.

However, just comparing your portfolio’s return to a benchmark can be misleading, depending on what you’re trying to measure. Being higher or lower than the benchmark can be just a matter of luck in the timing of when you had money available to invest or when you needed to make withdrawals.

To isolate the value of your active investment decisions, you need to factor out the luck of cash-flow timing. One way to do this is to compute your time-weighted return and compare it to a benchmark return. Another is to compare your actual return to what you return would have been if you had invested on auto-pilot in a benchmark.

Investing on auto-pilot won’t give you exactly the benchmark return if your portfolio had cash flows. Your personal benchmark requires a return calculation based on what your cash flows would have been if you hadn’t used any of your own discretion. You have to remove the luck factor for things you didn’t control to get at a measure of the results of the things you did control.

Tuesday, January 10, 2017

What Do You Have to Show for Your Work?

A question that I think people should ask themselves, particularly early in their working careers is
“What do you have to show from all the money you’ve earned so far?”
It’s not too hard to add up all the money you’ve been paid over the months or years. For anyone who has worked for a least a few years, the total will look impressive. So, where is it? Obviously, we need to spend some of it to for food, clothing, and other necessities, and there’s nothing wrong with a few indulgences, but surely there is something left of all that money. Or maybe not.

One good answer to this question is savings. If you can say, “I’ve been saving for 5 years now, I’ve got no debts, and I have a portfolio worth nearly $50,000,” I’d say you’re in good shape.

Another good answer is equity in your home. But don’t mistake mortgage payments for saving. The interest is gone. Principal is what matters. And if you’ve re-advanced your mortgage or taken on a line of credit for a new kitchen, you may not have anything to show for your years of collecting pay cheques.

For young people working their way through school, a possible good answer is a degree. If working part time while going to school meant you didn’t need student loans (or the work allowed you to borrow less), you can say that you have a degree to show for your efforts.

A pension is a good answer. I think it makes sense to build at least a modest amount of savings in addition to a pension, but pensions are certainly valuable. Some people build debt knowing that they’ll be able to make debt payments with future pension income. This is almost always a mistake. Pensions are great, but don’t pre-spend them.

A poor answer is stuff. If you’ve got an iPhone and a car with little residual value, you don’t have much. Stuff rarely brings happiness for very long. It’s sad to say that all you have to show for years of hard work is a bunch of stuff.

Pointing to experiences is not a good answer to the question of what you have to show for your years of pay. I’m a fan of spending money on experiences rather than stuff, but experiences won’t put food on the table. It’s possible to have great experiences while still saving some money. You should have something more tangible to show for your work.

A possible emotional answer is family. Children certainly are expensive. But using them as an excuse for not saving any money won’t help much in the future when lack of savings limits your family’s choices. It’s best to find a way to have a family and save some of your income. Some people genuinely have trouble making ends meet for their families because of very low incomes. But more often when I hear such complaints, people have just built up lifestyles for their families that are too expensive.

Advertisers like to tell us that we should buy what they’re selling because “you deserve it.” Well, I think what you really deserve is to have something tangible to show for your years of work. But that’s not going to happen unless you decide to make it happen. Instead of focusing on what you can buy with your income, focus on what you have left to show for your years of hard work.

Monday, January 9, 2017


Social Psychologist Robert Cialdini has followed up his 30-year old brilliant book Influence: The Psychology of Persuasion with another great book Pre-Suasion: a Revolutionary Way to Influence and Persuade. This latest book discusses how to set up conditions that make people more likely to be persuaded. It’s filled with surprising results on how we can be influenced without realizing it.

While this book is definitely written for lay-people in an easy-to-read style, it’s not hard to see the author’s academic roots. The book finished with 160 pages of references and notes!

Cialdini explains a number of important principles of “pre-suasion,” such as the fact that we tend to overestimate the importance of the thing we’re thinking about right now, and we tend to think the things we focus on are the cause of events. But, it’s the specific experiments and stories that make the book fascinating.

A Toronto consultant used to get resistance on the price of big projects from clients until he found a solution. “Just before declaring his ($75,000) fee,” he would joke “As you can tell, I’m not going to be able to charge you a million dollars for this.” Amazingly, this small change before revealing his fee eliminated price complaints.

In another example, “Researchers have found that the amount of money people said they’d be willing to spend on dinner went up when the restaurant was named Studio 97, as opposed to Studio 17.” I’m sure most people would say they wouldn’t be influenced this way, but they’re likely wrong.

To get someone to take a “desired action, it’s not necessary to alter a person’s beliefs or attitudes or experiences. It’s not necessary to alter anything at all except what’s prominent in that person’s mind at the moment of decision.”

According to Daniel Kahneman, “Nothing in life is as important as you think it is while you are thinking about it.”

Political scientist Bernard Cohen wrote “The press may not be successful most of the time in telling people what to think, but it is stunningly successful in telling them what to think about.” Cialdini goes on to explain “in an election, whichever political party is seen by voters to have the superior stance on the issue highest on the media’s agenda at the moment will likely win.” No doubt this played a role in Trump’s victory.

The 9/11 attacks caused many people to fear flying. “It’s estimated that about 1,600 Americans lost their lives in additional auto accidents as a direct result.”

Cialdini discovered the way to make presentations and writing compelling. “The most successful pieces each began with a mystery story. The authors described a state of affairs that seemed perplexing and then invited the reader into subsequent material as a way of dispatching the enigma.” He goes on to gives a detailed 6-step plan for using this mystery story device.

“An analysis of the names of five hundred attorneys at ten US law firms found that the harder an attorney’s name was to pronounce, the lower he or she stayed in the firm’s hierarchy. This effect held ... independent of the foreignness of the names.”

To be liked, “highlight similarities and provide compliments.” It’s also helps to be friendly, attractive, and funny.

“The number one rule for salespeople is to show customers that you genuinely like them.” “People don’t care how much you know until they know how much you care.”

“A communicator who references a weakness early on is immediately seen as more honest.” So, to influence, you shouldn’t just hammer on the strengths of your product or solution.

As a demonstration of the power of kinship, the author found a way to get more than the usual 20% of parents of students to fill out a survey. “A colleague suggested that I play the kinship card by offering an extra point on my next test ... to each student whose parent responded to the questionnaire.” This carrot got 159 of 163 parents to respond.

In a powerful story of Jews seeking protection from Nazis by going to Japan, the deciding moment came when the Japanese High Command asked why they should help the Jews. The answer was “Because we are Asian, like you.”

On the subject of ethical behaviour in organizations, “those who cheat for you will cheat against you.” Think twice about creating a culture of questionable morals in your company.

Overall, I found this to be a thoroughly fascinating book well worth the read. Even the most overconfident readers are likely to admit that some of the persuasion techniques would likely be effective on them. The best defense is to understand the methods people are using on you.

Friday, January 6, 2017

Short Takes: Progress from Goofing Off, Couch Potato Overview, and more

Here are my posts for the past three weeks:

Toll Roads and Bridges

Clients of Skilled Financial Advisors

Taxes and Cashing in Points

How People Can Go Years without Saving a Dime


Here are some short takes and some weekend reading:

Morgan Housel explains why what looks like goofing off may be the best way to make progress. All the best things I’ve ever done in my career were achieved while I looked like I was goofing off. Unfortunately, it’s impossible to tell whether someone is in important quiet reflection or whether they really are just goofing off.

Dan Bortolotti gives us a great overview of couch potato investing, including the advantages and disadvantages of different approaches. He makes a good analogy between making dinner and investing. The easiest way to invest is like eating at a restaurant. Then there’s bringing home pre-prepared food, and finally buying index ETFs is like cooking from scratch. This makes me wonder how to extend this analogy to picking your own stocks. Perhaps it’s like trying to make dinner by hunting through a rain forest looking for edible plants and animals most other people haven’t heard of before.

Tom Bradley at Steadyhand trumpets the 9.4% annual return Steadyhand investors have earned over the past 5 years. This return may not seem remarkable, but keep in mind that this is the return of Steadyhand investors, not the return of their funds. Typically, investors jump in and out of funds at the wrong times. So, funds typically make better returns when they’re small than they do when they’re big. A fund’s return is typically higher than the returns experienced by the typical investor in the fund. Actual investors making 9.4% for 5 years is a good outcome and shows that Steadyhand is aptly named. I’m firmly in the camp of DIY investors using low-cost widely-diversified index ETFs, but Steadyhand stands out among the other choices investors have.

In another very good post from Tom Bradley, he gives some perspective on the overcharging of investment fees at BMO, TD, Scotia, and CIBC. He doesn’t buy that the overcharging is due to simple systems errors because banks watch their revenues closely.

The Reformed Broker explains how financial advisor pay grids create inherent conflicts of interest between advisors and their clients.

A Wealth of Common Sense has an excellent list of the 20 rules of personal finance.

Potato makes a strong case for using winter tires.

My Own Advisor lays out his list of 2017 financial goals. There’s lots to like here. He plans to meet his goals without taking on any new debt. He is saving up for a car instead of waiting until he needs one and has to borrow. And he is building up an emergency fund.

The Blunt Bean Counter gets a lot of experience with CRA information requests, and here he tells us about the most common types of requests for 2016.

Big Cajun Man says “go away 2016,” but 2016 was a good year for me before some family health issues near the end of the year. Every year we seem to have many people who say the year ending was a bad one. That’s rarely true for me.

Robb Engen at Boomer and Echo lays out his financial goals for 2017. To achieve his goals, he needs to save 40% of his income. This sounds high, but is quite reasonable when your finances are rolling along well. He’s right not to crank up his lifestyle spending.

Wednesday, January 4, 2017


Lenders offering installment loans keep popping up. Most of them charge sky-high interest rates mainly suitable for people who don’t really understand interest. I recently saw a Money Mart ad for loans of 1-5 years with text “The APR for the loans is 59.90%” buried in the fine print. They aren’t the only ones charging this rate.

Anything above 60% per year is considered “interest at a criminal rate” in the criminal code. So, these lenders are staying well clear by maintaining a buffer of 0.1%.

This is how I imagine the discussion going when these lenders chose their interest rate.

“Is 60% criminal, or is it only over 60% that’s a problem?”

“Not sure. Maybe we should back off to 59% just to be safe.”

“Are you crazy? We can’t leave that much money on the table. Let’s go with 59.99%.”

“Is that getting too close? Maybe just 59.9%.”

It could be that this big decision over how much interest to squeeze from their customers was more sophisticated than this. Maybe just having a decimal point in the percentage makes people more likely to gloss over “mathy” stuff. I can believe that “59.9%” is more likely to be ignored than “59%”.

This is a part of the financial world I don’t wish on anyone.