Ellen Roseman has put out another interesting collection of stories about people caught by the deceptive marketing practices of energy marketing companies. The first story is about a woman who received a cheque for $29.99 that she thought had something to do with a water heater she had changed. Unfortunately for her, she was wrong.
The cheque was from Just Energy and the back said “To enroll, cash this cheque at your financial institution. Just Energy will supply 5 years supply at 33.9 cents/m3 under your natural gas supply agreement and JustGreen free of charge.”
She deposited this cheque without even signing it, and now she has been locked into this contract. The writer estimated that the excess gas charges over 5 years will be about $10,000.
It seems obvious that there is no real contract. She should be able to tell Just Energy to go ahead and sue her, except for one problem: both Enbridge and the Ontario Energy Board are backing up Just Energy. Her gas supply will be cut off if she refuses to pay Just Energy.
This policy seems like absolute madness. It doesn’t even matter what a court of law would say about the validity of this so-called contract. The fact that Enbridge will be the enforcer puts consumers in an impossible situation. I agree with Roseman that this madness has to stop.