The prospect of doing battle with the Canada Revenue Agency (CRA) over a tax dispute is daunting. Often the taxpayer is under financial pressure, and trying to pay for lawyers in a fight with an organization with near limitless resources is a definite case of David vs. Goliath.
A potential ally in a battle with CRA is the Taxpayer’s Ombudsman who upholds the taxpayer’s eight service rights:
– the right to be treated professionally, courteously, and fairly;
– the right to complete, accurate, clear, and timely information from the CRA;
– the right to lodge a service complaint and to be provided with an explanation of the CRA findings;
– the right to have the costs of compliance taken into account when tax legislation is administered;
– the right to expect the CRA to be accountable;
– the right to expect the CRA to publish service standards and report annually;
– the right to expect the CRA to warn you about questionable tax schemes in a timely manner; and
– the right to be represented by a person of your choice.
I’d like to hear from any readers who have tried to get help from the Taxpayer’s Ombudsman. Did you get your tax problem resolved in a timely and fair way?